xbaje Terms & Conditions

By accessing xbaje at xbaje.lat, creating an account, making a deposit, placing a bet, or otherwise using any part of the platform, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you (the player) and xbaje. If you do not agree with any provision contained herein, you must immediately cease using the platform and close your account.

These Terms apply to all users of xbaje regardless of the device, browser, or connection method used to access the platform. They apply equally to registered account holders and to any individual browsing the site without a registered account. Your continued use of xbaje following any update to these Terms constitutes acceptance of the revised version.

To open and maintain an account with xbaje, you must satisfy all of the following eligibility requirements at all times:

• Age: You must be at least 21 years of age. xbaje operates a strict 21+ policy and takes all reasonable steps to prevent underage gambling. Providing false information about your age constitutes fraud and will result in immediate account closure and forfeiture of all funds held.
• Residency: You must be accessing xbaje from a jurisdiction in which online betting and casino gaming is not explicitly prohibited under local law. It is your personal responsibility to verify that your use of xbaje is lawful in your jurisdiction before registering.
• Capacity: You must have full legal capacity to enter into a binding contract. Individuals who have been declared legally incapacitated by a court of competent jurisdiction are not eligible to register.
• Single Account: You may hold only one active account on xbaje. Duplicate accounts — whether registered under the same name, address, device, IP address, payment method, or household — are prohibited.
• Self-Exclusion: You must not be subject to a voluntary self-exclusion agreement with xbaje at the time of registration. If you have previously self-excluded, you must contact our support team before attempting to reopen an account.
• Accurate Information: All registration details you provide — including your full name, date of birth, address, email address, and mobile number — must be accurate, truthful, and kept up to date. xbaje reserves the right to verify any information provided and to request supporting documentation at any time.

You are fully responsible for all activity conducted through your xbaje account. This includes all bets placed, all deposits made, all withdrawal requests submitted, and all communications sent via your registered email address or the live chat function. You must take all reasonable steps to ensure that no third party — including family members, friends, or colleagues — gains access to your account.

xbaje strongly recommends that you use a unique password for your account — one that is not used for any other online service. Your password must be kept confidential at all times. If you suspect that your account has been accessed without your authorisation, you must notify the xbaje support team immediately via live chat or by emailing [email protected] so that your account can be secured without delay.

• Account Verification (KYC): xbaje may at any time request that you complete a Know Your Customer (KYC) verification process. This typically involves submitting a government-issued photo ID (National ID card, passport, or driver's licence) and a recent proof of address. Withdrawals may be held pending successful completion of KYC.
• Account Closure: You may request account closure at any time by contacting xbaje support. All outstanding wagers will be settled according to the relevant game or sport rules, and any verified balance will be returned to your registered payment method.
• Dormant Accounts: An account that has not recorded any login activity for a period of 12 consecutive months may be classified as dormant. xbaje reserves the right to apply an administrative fee to dormant accounts in accordance with applicable regulations, after providing reasonable prior notice to the registered email address.

All financial transactions on xbaje are denominated in Bangladeshi Taka (BDT). xbaje accepts deposits and processes withdrawals via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

• Minimum Deposit: The minimum deposit amount on xbaje is ৳500. Deposits below this threshold will not be credited and may be subject to an administrative processing delay.
• Deposit Processing Time: Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your xbaje account within 60 seconds of confirmation by the payment provider. Bank card and bank transfer deposits may take longer depending on the issuing institution.
• Withdrawal Eligibility: Withdrawals may only be made to a payment method that has previously been used to make a deposit on your account and that is registered in your name. Third-party withdrawals are strictly prohibited.
• Withdrawal Processing Time: Withdrawal requests from fully KYC-verified accounts are typically processed within 2–4 hours during normal operating conditions. Processing times may be extended during periods of high volume, public holidays, or system maintenance windows.
• Withdrawal Verification: xbaje reserves the right to request additional documentation before processing any withdrawal request, particularly for large amounts or where there are reasonable grounds to conduct further due diligence. Failure to provide requested documentation within 14 days may result in the withdrawal request being cancelled.
• Currency: All balances, deposits, bets, and withdrawals are displayed and processed in BDT. No currency conversion fees are applied by xbaje, though your payment provider may apply their own charges independently of xbaje.

xbaje offers a range of promotional bonuses to eligible registered players. All bonuses are subject to the specific terms published alongside each promotion, which are incorporated into these Terms by reference. In the event of any conflict between the general provisions of this section and the specific terms of a particular promotion, the specific promotion terms shall prevail.

• Wagering Requirements: Bonus funds and any winnings generated from bonus funds are subject to wagering requirements that must be satisfied before a withdrawal can be made. The applicable wagering multiple is stated clearly in each promotion's individual terms.
• One Bonus Per Player: Unless explicitly stated otherwise, only one active bonus may be held at any given time. Attempting to claim multiple bonuses simultaneously through the use of duplicate accounts or household members' accounts is prohibited.
• Eligible Games: Not all games on the xbaje platform contribute equally to the satisfaction of wagering requirements. The contribution percentage for each game category is specified in the individual promotion terms. Live casino games and certain table games may contribute at a reduced rate or at zero.
• Bonus Expiry: All bonuses have an expiry period, which begins from the date the bonus is credited to your account. Unused bonus funds and any associated pending wagering requirements will be removed upon expiry. The expiry period for each promotion is stated in the individual terms.
• Abuse & Exploitation: xbaje actively monitors for bonus abuse, including but not limited to: low-risk wagering patterns designed to satisfy requirements without genuine engagement, hedging bets, and systematic exploitation of promotions. Accounts found to be engaging in bonus abuse will have bonuses voided and may face account suspension.
• xbaje VIP Programme: The four-tier VIP programme (Bronze, Silver, Gold, Platinum) operates under its own set of terms and conditions, which are published separately. VIP tier progression is automatic based on qualifying monthly activity thresholds. Weekly cashback percentages and withdrawal limit elevations are tier-dependent and subject to change.

All sports betting markets and casino games on xbaje are governed by specific rules applicable to each sport, event, or game type. These rules are accessible within the relevant section of the platform. By placing a bet or playing a casino game, you confirm that you have read and accept the applicable rules.

• Bet Acceptance: xbaje reserves the right to decline, limit, or void any bet at its sole discretion, including but not limited to bets placed after an event has commenced, bets placed on markets that have been suspended, and bets placed at clearly erroneous odds.
• Minimum & Maximum Stakes: Minimum and maximum stake limits apply to all betting markets and casino games. These limits are displayed within the platform and may vary by sport, event, game type, and player account status.
• Erroneous Odds or Payouts: In the event that a technical error, data feed malfunction, or human error results in clearly incorrect odds or payout calculations being displayed, xbaje reserves the right to void affected bets and refund stakes. This right applies regardless of whether the error was identified before or after bet settlement.
• Game Interruptions: If a live casino game or crash game is interrupted due to a technical fault before it reaches a natural conclusion, xbaje will follow the relevant game provider's disconnection and void policy. Interrupted bets that cannot be resolved will typically be voided and stakes returned.
• Cricket Betting: All cricket betting markets — including BPL, T20 World Cup, IPL, and Bangladesh Tigers fixtures — are subject to the official result as declared by the relevant governing body (ICC, BCB, BCCI, or equivalent). xbaje does not accept responsibility for errors in third-party data feeds used to display in-play statistics.

The following actions are strictly prohibited on the xbaje platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances, and — where appropriate — referral to relevant law enforcement authorities.

• Registering more than one account per individual, household, device, or IP address.
• Providing false, inaccurate, or misleading registration information, including misrepresentation of age.
• Using another person's identity, payment method, or account credentials without their express written consent.
• Engaging in match-fixing, insider betting, or any form of sports integrity violation.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with casino games.
• Exploiting software vulnerabilities, game bugs, or technical errors to gain an unfair advantage.
• Engaging in collusion with other players to manipulate game outcomes in live casino or multiplayer game environments.
• Using the xbaje platform to launder money, conduct fraudulent transactions, or engage in any form of financial crime.
• Attempting to reverse-engineer, decompile, or otherwise tamper with xbaje's software, security systems, or infrastructure.
• Harassing, threatening, or abusing xbaje staff, support agents, or other platform users in any communication channel.

All content on the xbaje platform — including but not limited to the brand name, logo, website design, typography, colour schemes, written content, software code, game interfaces, promotional materials, and all other visual and textual elements — is the exclusive intellectual property of xbaje or its duly licensed third-party content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi).

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the xbaje platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any part of the xbaje platform or its content without prior written authorisation from xbaje. Any unauthorised use of xbaje's intellectual property may result in legal action.

xbaje collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at xbaje.lat/privacy-policy and is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

xbaje uses 256-bit SSL (TLS 1.3) encryption to protect all data transmitted between your device and xbaje's servers. Player passwords are stored as salted cryptographic hashes and are never accessible in plain text by xbaje staff. xbaje does not sell, rent, or share personal data with unaffiliated third parties for marketing purposes without your explicit consent.

To the fullest extent permitted by applicable law, xbaje's total liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by you into your xbaje account during the 30-day period immediately preceding the event giving rise to the claim.

• xbaje shall not be liable for any loss of profits, loss of data, loss of goodwill, or any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
• xbaje does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, emergency downtime, and events beyond xbaje's reasonable control (including telecommunications failures, natural disasters, and regulatory actions) may affect availability.
• xbaje is not responsible for any losses arising from your reliance on third-party data feeds, live score services, or external information sources used in connection with betting decisions.
• Gambling inherently involves financial risk. xbaje does not guarantee any winnings or financial outcomes. You acknowledge that you may lose some or all funds deposited into your account.

xbaje is committed to promoting safe and responsible gambling among all of its players. The platform provides a comprehensive suite of responsible gaming tools designed to help players maintain control over their gambling behaviour. Full details of all available tools are set out in our dedicated Responsible Gaming Policy.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account at any time via the account settings panel. Increases to existing limits are subject to a mandatory 7-day cooling-off period before taking effect.
• Session Time Limits: Players may set a maximum session duration, after which they will be automatically logged out and prompted to take a break before continuing.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period of between 24 hours and 6 weeks.
• Self-Exclusion: Players who believe they may have a gambling problem may request permanent self-exclusion at any time by contacting xbaje support. Self-exclusion requests are actioned within 24 hours and cannot be reversed for a minimum of 6 months.

xbaje reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, xbaje will endeavour to provide registered players with advance notice via the email address associated with their account. Notice of material changes will also be displayed prominently on the xbaje website for a reasonable period following the update.

Your continued use of the xbaje platform after any amendment has taken effect constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must stop using the platform and contact support to close your account. It is your responsibility to review these Terms periodically to remain informed of any changes.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with applicable international online gaming standards and the internal policies of xbaje.

In the event of a dispute, players are encouraged to contact xbaje's customer support team in the first instance. The majority of disputes are resolved promptly at this stage. Where a satisfactory resolution cannot be reached through direct communication, xbaje will conduct an internal review and communicate its findings and decision to the player within a reasonable timeframe. All decisions made following a completed internal review process are final and binding.

If you have any questions, concerns, or complaints relating to these Terms and Conditions, please contact the xbaje support team using the details below. Our support team operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6), and responds to all enquiries in English.

• Email: [email protected] — please allow up to 24 hours for a response to email enquiries.
• Live Chat: Available 24/7 directly within the xbaje platform — the fastest way to reach our support team for urgent matters.
• Response Language: All support communications are conducted in English, calibrated to Bangladesh Standard Time (UTC+6).

When contacting support regarding a specific account issue, please have your registered email address and account username available so that our team can identify and assist you as efficiently as possible.